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Health News Results - 1

It's Not Medical Outcomes That Drive Patients' Hospital Reviews

Rave online reviews about a hospital stay may not mean much about the actual medical care there, if a new study is any indication.

Researchers found that across U.S. hospitals, patient-satisfaction scores were more dependent on "hospitality" factors -- like friendly nurses, quiet rooms and good food -- than on hard measures of health care quality.

At hospitals with the lowes...